GET IN TOUCH
We're real people.
Say hello.
Questions about sizing, your order, or just want to talk shapewear? We've got you. Real replies from real humans.
HOW TO REACH US
We reply within 24 hours — usually much faster.
We're a small team that genuinely cares. No bots, no automated runarounds. If you have a question, a problem, or just want to tell us how the bodysuit fits — we want to hear it.
EMAIL
info@shapehappens.com
Best for orders, returns, and general questions
ORDER SUPPORT
info@shapehappens.com
Include your order number for fastest response
RETURNS & EXCHANGES
14-day return window
Unworn with tags · Customer covers return shipping
PARTNERSHIPS & PRESS
info@shapehappens.com
Collabs, ambassador program, media inquiries
Monday – SundayOpen 24 hours
Response timeWithin 24 hours
"sexy is affordable — because confidence is priceless."
— SHAPE HAPPENS · SHAPEWEAR FOR EVERY BODYSend us a message
We'll get back to you within 24 hours · Usually much sooner
✓ Message sent! We'll be in touch within 24 hours.
We will never share your information with third parties.
Common Questions
What is your return policy? ↓
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original packaging with tags attached. Customers are responsible for return shipping costs. Email info@shapehappens.com to start a return.
How do I know which size to order? ↓
We offer XS through 5X in all styles. Our size guide uses measurements — we recommend measuring your waist and hips. When in doubt between sizes, size up. Email us your measurements and we'll help personally.
How long does shipping take? ↓
Standard shipping is 7–12 business days. You'll receive a tracking number once your order ships. Free shipping on orders over $75.
My order arrived damaged — what do I do? ↓
Please take photos of the damaged item and packaging, then email info@shapehappens.com within 14 days. We'll send a replacement or full refund — no questions asked.
Can I change or cancel my order? ↓
Email info@shapehappens.com as soon as possible. We can't guarantee changes once an order has shipped, but we'll do our best. Include your order number in the subject line.
Do you offer an ambassador program? ↓
Yes! Email info@shapehappens.com with your social handles and a bit about yourself. We love micro-creators who keep it real — follower count is not the deciding factor.